A commercial plan for your property
We start with previous periods: occupancy, average rate, revenue, booking sources and channel costs. We review seasonality, suitable source markets and your position against competitors. Together we agree goals, a seasonal revenue forecast and practical priorities, then revisit them as bookings develop.
Pricing, availability and policies
We organise room or villa categories, rate plans, extra-person charges, minimum stays and cancellation policies. We develop guest-facing and partner rates (GROSS and NET), checking commissions and discounts. Rates and availability are managed by date and unit type, with weekly competitor-rate monitoring and a review of new booking pace.
OTAs, travel agencies and B2B partnerships
We work with you to select suitable channels and travel partners for each market. Support can include negotiating commercial terms with tour operators and travel agencies, organising contracts, offers and availability, and reviewing production by channel. Commercial terms and KWCS’s authority are agreed with the owner before implementation.
Rate checks and listing quality
We check that rates, policies, availability and descriptions appear correctly across the agreed channels. We investigate price discrepancies for comparable booking conditions and work with the property, channel or system provider to address them. We review photos, room categories and available visibility tools, taking their additional costs into account.
Offers with a commercial purpose
We plan packages and targeted offers for specific dates, unit types or markets. Early-booking, last-minute, longer-stay and returning-guest offers are assessed against demand, available tools and costs. We check how discounts combine so that each promotion supports the agreed revenue objective.
Direct bookings, WebHotelier and Hotelizer
We connect the commercial plan with day-to-day use of WebHotelier and Hotelizer where those systems are used. We review rates, availability, policies and offers, along with the journey from a room or villa page to a completed booking. System support depends on access and the agreed scope. A new website, brand refresh or additional marketing project can be agreed separately.
Monthly performance reporting for the owner
Your monthly report shows room nights, average rate and revenue by channel, together with recommended actions for the next period. Where reliable data is available, we include occupancy, revenue per available room or unit, new booking pace, cancellations and distribution costs. Metrics, comparison periods and any more frequent reporting are defined in the proposal.
A defined scope and clear responsibilities
Commercial management can be delivered remotely across Greece while your team runs the property. On-site support is discussed separately for each location. Before starting, we agree channels, access, deliverables, responsibilities and fees. Ongoing management uses commission on revenue excluding VAT, with the percentage agreed after review. Required setup projects carry a separate setup fee based on the volume of work.
